I thought it was very interesting that Maggie Bahou reinforced the practice of providing continuous feedback for staff members as part of the Performance Management concept. Currently our library system only does an annual evaluation wherein the Director does the evaluations; however, no co-worker input is sought by the Director. Also as staff members, we are not ask to evaluate or provide any feedback for the Director in any way.
Ideally, I feel our system could be made better by conducting evaluations at least quarterly. And more so as specific issues arise. I believe the staff member/ who made need to adjust their work responsibilities should be addressed privately and not the entire staff addressed as a group. I feel a manager should take into consideration personality, home life, and work effort/environment when investigating a potential personnel problem. And likewise take these aspects into consideration when addressing that problem.
I felt the quote "People don't quit companies; they quit managers." is very accurate.
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